* note - you should always check your admin@ mailbox regularly as any system messages e.g. 'mailbox full' will be sent to this address.
Setting up your e-mail client
to send and receive e-mail
(Before you can send and receive mail you
first need to create your e-mail accounts
on the DotNetted mail server, please click
here for more
There are numerous popular e-mail clients,
this guide will take you through setting
up a mail account in the most popular, Outlook
Express - if you use a different e-mail
client please consult the product documentation,
though the process will be very similar.
Whichever e-mail client you use, you will
need the following information :
||The full e-mail address for this mailbox
||Password chosen when mailbox was created
||As supplied by your ISP *
if your ISP does not supply an SMTP server you can
send e-mail through DotNetted - see note below )
Setting up a new POP3 e-mail
account in Outlook Express
Click on the 'Tools' menu and then 'Accounts'.
In the Internet Accounts dialogue box,
click Add, and then click Mail.
In the Display Name box, type the name
you want the recipient to see when you send
a message, and then click Next.
In the E-mail Address box, type the e-mail
address for the account you are setting
up, and then click Next. (e.g. email@example.com)
Under E-mail Server Names, for incoming
Under E-mail Server Names, for outgoing
enter the SMTP mail server address issued
to you by your ISP. If your ISP doesn't
supply an SMTP server enter smtp.dotnetted.co.uk.
Under account name, enter the full email
address for the mailbox that you are collecting
Under password, enter the password for
the mailbox you are collect from.
Put a tick in the remember password box
to save typing it every time.
Click Next, Choose the type of Internet
connection for the account.
Click Next and Click Finish.
Your account setup is now complete, if
you are using your ISP's SMTP server you
should now connect to the Internet and send
a mail to yourself using the address you
just set up to ensure all is working correctly.
If your ISP doesn't provide an SMTP server
and you entered smtp.dotnetted.co.uk as
your SMTP server above you have one more
step to take to configure your account.
Using DotNetted as your
outgoing (SMTP) server
If your ISP doesn't supply an SMTP server
then you can send outgoing mail through
DotNetted, however you will have to configure
Authentication in your mail client using
the same account name (username) and password
as you used for POP3. (Authentication is
an anti-spam measure to ensure that all
outgoing mail uses a username and password).
To do this in Outlook take the following
Click on 'Tools' menu and then 'Accounts'
Select the account that you have just set
Click on the 'Properties' button on the
right hand side
Once the account properties page has opened
click on the 'Servers' tab
At the the bottom of this screen tick the
'My server requires authentication'
The 'Settings' button will come live, click
on this and ensure 'use same settings as
my incoming mail server' is selected.
Click 'Ok', 'Apply', 'Ok' to leave
the account setup screens
You are now ready to send and receive mail
through DotNetted, send yourself a mail
using the account you just created to ensure
it's sent and received ok.
Our mailboxes do provide limited support for IMAP and this may be a better choice for you especially if checking mail from remote devices such as mobile phones where you want extended options such as leaving read mail on the server. Server names and login details are the same as for pop3 you just need to choose IMAP rather than pop3 on your device when setting up the account.
Spam / Unsolicited mail
Please note that as detailed in our Terms
and Conditions / AUP we have a zero tolerance
policy on Spam / unsolicited mail - deliberate
abuse will lead to account termination and possible administration charges.
Spam is defined as any unsolicited mail
sent promoting products or services, whether
for profit or not, to a recipient that has
not expressly agreed in advance to receive
this information. Note that Spam is not
necessarily bulk mail, a single unsolicited
mail is still spam.
These terms apply to any mail sent through
DotNetted servers AND any mail sent from
any address advertising a domain resolving
to DotNetted servers.